Category Archives: enterprise

Futures Festival – Programme

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‘This is what success looks like’

The Futures Festival is a three-day event offering our final year Institute of the Arts students the opportunity to hear from industry professionals, meet potential employers and attend employability and enterprise workshops.

Event Programme (for more information please scroll down)

The Careers and Employability Service will be in the reception area at Brampton Road every day of the Futures Festival, from 10am – 4pm. Drop in to see us if you have any questions!

Tuesday 14th February:

12.00pm – 2.00pm – Careers Fair and Networking Event (open to all Institute of the Arts students) – Vallum Galley. 

2.00pm – 5.00pm – Employability and Enterprise workshops with visiting industry speakers.

5.30pm – 6.30pm – Mini Film Festival with a red carpet film screening of four award winning student productions with popcorn and refreshments – Lecture Theatre 3.

6.30pm – 10.00pm – Celebration Evening with live music and performances from students & alumni, featuring Hardwicke Circus and Holiday Band – Vallum Gallery.

Wednesday 15th February:

10.00am – 1.00pm – Employability and Enterprise workshops with visiting industry speakers.

2.00pm – 5.00pm – Media Arts Industry Expert Lectures – Lecture Theatre 3.

2.00pm – 4.00pm – Live stream replay of Complicite’s ‘Beware of Pity’ at the Barbican in London – Lecture Theatre 1.

5.30pm – 6.30pm – Undergraduate to Postgraduate Seminar – Lecture Theatre 3.

6.30pm – 8.00pm – Undergraduate to Postgraduate Social Event – Vallum Gallery.

Thursday 16th February:

10.00am – 1.00pm – Performing Arts Industry Expert Lectures – Lecture Theatre 3.

2.00pm – 5.00pm – Art & Design Industry Expert Lectures – Lecture Theatre 3.

5.30pm – 10.00pm – Closing Party with live music and performances from students & alumni featuring WeAreQuasars – Vallum Gallery.

 

Careers Fair and Networking Event

Tuesday 14 February 2017 – 12pm to 2pm – Vallum Gallery

There are a range of employers exhibiting at the Careers Fair offering graduate jobs, summer opportunities, creative competitions and other opportunities across a range of sectors.

Exhibiting Employers:

  • American Summers
  • Camp Cumbria
  • Choose Cumbria
  • Enterprise Rent-a-Car
  • Equity
  • Fika Apps
  • Inspira
  • Link Recruitment
  • NXT Recruitment
  • Old Fire Station
  • Stephen Rowell Photography
  • System People
  • Theatre by the Lake
  • UoC Student Enterprise Service
  • UoC Postgraduate Recruitment Team

Employability and Enterprise Workshops – Tuesday 14 February 2017

2pm to 3pm:

  • Graduate Schemes with ‘Target Job Employer of the Year’ 2016 Enterprise Rent a Car – Lecture Theatre 1
  • So you Want a Digital Job in Cumbria? – Lecture Theatre 3
  • Looking Ahead: Taking Your Skills Forward – HO15
  • Considering Self Employment, Rules and Regulations – HO02

3pm to 4pm:

  • Applying for Teacher Training – Lecture Theatre 1
  • Careers with Your Degree – HO15
  • Constructing Worlds Collectively – Lecture Theatre 3

4pm to 5pm:

  • Working at the BBC and the Importance of Networking – Lecture Theatre 2
  • Personal Branding – HO15
  • Considering Self Employment, Rules and Regulations – HO02
  • Ace your Applications – Lecture Theatre 1
Workshop content can be seen in the full programme below.
To pre-book places on these workshops please e-mail kathryn.jones@cumbria.ac.ukPlaces can also be booked on the day at the Careers and Employability Service desk in the Brampton Road Campus Main Reception.

Employability and Enterprise Workshops – Wednesday 15 February 2017 (full programme):

10am to 11am:

  • Careers with Your Degree – MB3029
  • Crowdfunding – MB1033

11am to 12pm:

  • Portfolio Working – MB3029
  • Team Dynamics – MB1033

12pm to 1pm:

  • Personal Branding – MB3029
  • Crowdfunding – MB1033
Workshop content can be seen in the full programme below.
To pre-book places on these workshops please e-mail kathryn.jones@cumbria.ac.ukPlaces can also be booked on the day at the Careers and Employability Service desk in the Brampton Road Campus Main Reception.

Media Arts Industry Expert Lectures – Wednesday 15 February 2017

2pm to 5pm – Lecture Theatre 3

Ed Barratt – Producer

Ed was chosen as a BAFTA breakthrough Brit in 2013 and has a number of production credits to his name. Find out more about Ed here and here.

Lewis Abbott – Film Camera Assistant

Lewis has worked on shows such as Top Gear, Journey to Le Mans and Special Forces: Ultimate Hell Week. Find out more about Lewis here.

 

Performing Arts Industry Expert Lectures – Thursday 16 February 2017

10am to 1pm – Lecture Theatre 3

Samantha Seivwright – Freelance Performer
Session Title: Networking and Contacts

The importance of networking and of maintaining contacts in order to progress work.

Sam graduated from UoC in 2010, she completed a MA in Musical Theatre from Royal Central School of Speech and Drama.  Sam currently works as a freelance actor and riding double.  See her credits here.

Barry Evans – Freelance Actor/Director and Equity Official
Session title: You and Equity

This session will focus on the work that equity does in supporting performers and the need for performers to have union representation.

See Barry’s credits here.

Professor Graeme Danby

Graeme Danby is a visiting professor at the Institute of the Arts and has performed at several of the world’s leading opera houses, notably the Royal Opera House, Covent Garden and the English National Opera.

 

Art & Design Industry Expert Lectures

2.00pm – 5.00pm – Lecture Theatre 3

Vicky Simpson

Vicky has run her own graphic design consultancy in London for 15 years.

Dawn Bothwell

Curator and coordinator of Circa Projects in Newcastle.

 

Employability and Enterprise Workshops – Full Programme

Tuesday 14 February 2017 – 2pm to 3pm

Graduate Scheme with ‘Target Jobs Employer of the Year’ 2016 Enterprise Rent a Car – Lecture Theatre 1

Beth Jackson – Talent Acquisition Specialist at Enterprise Rent-a-Car

What is a Graduate Scheme, why are they a good option and how do you apply?

Enterprise Rent-a-Car offer one of the many Graduate Schemes available in the UK across a variety of sectors. Schemes like their Management Training Programmes provide graduates the opportunity to develop employability skills in areas such as management, marketing, sales, customer service and logistics. Graduates are supported to take on increased responsibility over a year or two, rising quickly through the ranks. Experience and skills gained in graduate schemes can be successfully transferred to support many different future career paths.

Find out more about the Enterprise Rent-a-Car Graduate Schemes here.

Find out more about Creative Arts Graduate Schemes here.

 

So you Want a Digital Job in Cumbria? – Lecture Theatre 3

Helen Statham – Digital Media Executive at Fika Apps

A brief guide to working in the digital sector in Cumbria. And yes, it really does exist.

Helen studied Event Management at the University of Cumbria and is passionate about digital media, tech podcasts and cats. Currently working at Fika Apps, the Carlisle-based company develops apps and other digital products for a variety of clients. Helen is project managing the Pitch Fika app competition as well as working on creative approaches to SEO, content marketing, PPC and social media.

Find out about the Pitch Fika competition here.

 

Looking Ahead: Taking Your Skills Forward – HO15 

Claire Stewart and Emma Holgate – Library and Academic Advisers

This workshop will help you identify the key transferable skills you have gained by using academic and information skills throughout your course at the University of Cumbria.  What are these key skills? How can you demonstrate them in further study or your future career?

Claire Stewart and Emma Holgate are Library and Academic Advisers based in the University of Cumbria libraries at Brampton Road and Lancaster.  They look after the library resources and academic skills sessions for Arts and Humanities students at each campus.  

Find out more about Skills@Cumbria here.

 

Considering Self Employment, Rules and Regulations – HO02

UoC Student Enterprise Team

Have you got plans to set yourself up as self-employed? Find out about the steps you will need to take.

The Student Enterprise Service offers a wide range of services for all types of issues, whether you want to enhance your career by gaining new qualifications, are looking for a placement to gain experience in your chosen field, or want support as you launch your own business.

Find out more about the Student Enterprise Team here.

To access support contact studententerprise@cumbria.ac.uk

 

Tuesday 14 February 2017 – 3pm to 4pm

Applying for Teacher Training – Lecture Theatre 1

Anna Robinson – Careers and Employability Service

Eamonn Pugh – Senior Lecturer, School of Education and Michelle Thorpe – NQT Coordinator

Interested in finding out about teacher training? This session will give you information on routes into teacher training, the teaching application system and course entry requirements. We will also let you know about the teacher training options available to you at the University of Cumbria.

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Careers with Your Degree – HO15

Joanne Watson – Careers and Employability Service

Did you know that your degree gives you access to lots of different career paths and work possibilities? Find out more about the options you will have after graduation at this session.

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Constructing Worlds Collectively – Lecture Theatre 3

Frida Yngström – PHD Student at the University of Cumbria

In art we are used to seeing dreams as images, however in Frida’s PhD research project, ‘Pushing the rational – Using dreamwork as a method for art and resistance’, dreams are investigated as a catalyst for sharing stories of the unconscious mind.  Taking a starting point in the idea of Constructing worlds collectively to introduce Dream safari exhibition projects as well as her line of research. The enquiry into dreamwork as a method of for art and resistance has been developed through a series of participatory art projects involving DIY-strategies and exploration of collective artistic process through a variety of dream groups.

 

Tuesday 14 February 2017 – 4pm to 5pm

Working at the BBC and the Importance of Networking – Lecture Theatre 2

Tom Burrows – Broadcast Journalist, Assistant and Producer at BBC Radio Cumbria

An overview of the graduate schemes available at the BBC, information on Tom’s career journey and how networking can help your career.

Tom graduated in 2011 from the University of Cumbria with a degree in Journalism. Since then he has worked as a Media Support Assistant, Copywriter, videographer, freelance journalist and currently as Midmorning Producer at BBC Radio Cumbria.

 

Personal Branding – HO15

Joanne Watson – Careers and Employability Service

“Your Brand is what people say about you when you are not in the room” – Jeff Bezos (founder of Amazon). In this session find out how you can develop your personal brand, allowing you to clearly communicate what you can offer to future clients and employers.  

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Considering Self Employment, Rules and Regulations – HO02

UoC Student Enterprise Team

Have you got plans to set yourself up as self-employed? Find out about the steps you will need to take.

The Student Enterprise Service offers a wide range of services for all types of issues, whether you want to enhance your career by gaining new qualifications, are looking for a placement to gain experience in your chosen field, or want support as you launch your own business.

Find out more about the Student Enterprise Team here.

To access support contact studententerprise@cumbria.ac.uk

 

Ace your Applications – Lecture Theatre 1

Anna Robinson – Careers and Employability Service

Access some top tips to improve your chances of application success. This session will give you key tools that can be applied to different types of applications in any sector. 

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Wednesday 15 February 2017 – 10am to 11am

Careers with Your Degree – MB3029

Carolyn Benson – Careers and Employability Service

Did you know that your degree gives you access to lots of different career paths and work possibilities? Find out more about the options you will have after graduation at this session.

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Crowdfunding – MB1033

Sarah Burrough – Marketer and Professional Crowdfunder

The Crowdfunding overview will address: What is Crowdfunding, how to put together a project and running a campaign.

Crowdfunding: the ‘what is?’ and ‘how to’ raise funding for your project. Laden with tangible examples and advice from someone who has raised nearly £2 million for other projects. This interactive talk will address how to use crowdfunding to help realise your project but to use it as a networking tool and extension of a CV.

 

Wednesday 15 February 2017 – 11am to 12pm

Stand Out In The Crowd – MB3029

Simon Austin – Actor/Director/Producer/Singer

This session will help you gain a clear understanding on how your professional portfolio can make you “Stand out in the crowd.”

Simon Austin is a former student of the University of Cumbria. He graduated in 2011 with a BA hons in Musical Theatre and Technical Theatre. After graduating Simon completed a course at the prestigious London School of Musical Theatre. Simon has been a professional performer since graduating and in 2013 opened his own business, NuImage Showreels, providing outstanding promotional material and marketing resources to help you “Stand out in the crowd”

 

Team Dynamics – MB1033

UoC Student Enterprise Team

Thinking about building your own team or developing your team? Come along to this taster session to learn the characteristics of a high performing team in this interactive workshop.

 

Wednesday 15 February 2017 – 12pm to 1pm

Personal Branding – MB3029

Anna Robinson – Careers and Employability Service

“Your Brand is what people say about you when you are not in the room” – Jeff Bezos (founder of Amazon). In this session find out how you can develop your personal brand, allowing you to clearly communicate what you can offer to future clients and employers.  

Your Careers and Employability Service is here to help you make the most of the opportunities available to you before and after graduating. We offer support with: finding a graduate job, CV and application feedback, interview preparation, information about employability events and current vacancies.

Find out more about your Careers and Employability Service here.

To access support contact careers@cumbria.ac.uk

 

Crowdfunding – MB1033

Sarah Burrough – Marketer and Professional Crowdfunder

The Crowdfunding overview will address: What is Crowdfunding, how to put together a project and running a campaign.

Crowdfunding: the ‘what is?’ and ‘how to’ raise funding for your project. Laden with tangible examples and advice from someone who has raised nearly £2 million for other projects. This interactive talk will address how to use crowdfunding to help realise your project but to use it as a networking tool and extension of a CV.

 

Stanwix Theatre Events – Thursday 16 February:

5.00pm    Much Ado About Nothing

7.00pm    The Comedy of Errors

8.00pm    As You Like It

 

Vallum Gallery Exhibition – ‘End of the Season’ by Stephen Clarke 

Our current exhibition at The Vallum Gallery, ‘End of the Season’, is open from 30 January 2017 to 26 February 2017 and celebrates the art form of photography, with a show of the work of professional photographer Stephen Clarke. Stephen’s work is on a national tour, coming to us from various venues in the North West. 

 

Employers and Industry Professionals

Interested in exhibiting at the careers fair, attending the networking event or advertising vacancies? Want to share your industry knowledge and experience with our students? Contact Kathryn Jones – kathryn.jones@cumbria.ac.uk

Turning interests and hobbies into a business

We have been talking to Gavin Lapidus who started eShores, an online travel agent and tour operator specialising in luxury and tailor made multi-centre holidays to exotic destinations. This blog tells his story and shares some advice for those of you wondering how to turn your interest or hobby into a viable business!

gavin-lapidus

What is your background in and what was your last job before you launched eShores?

My background is mainly in sales and marketing, but I used to work in construction, and also spent some time working in steel manufacturing.

The last job I had before launching eShores was as a regional sales manager for a steel manufacturing company, where my focus was on bringing products to market and advertising them, but it wasn’t long before I decided I wanted to start my own business.

What made you want to start your own business?

I have always wanted my own business. My mum and sister both have their own businesses, as do some of my friends, so it’s always been a personal goal of mine. I have always been a very driven person who wants to keep moving forward in their career, so I have always seen starting my own business as my main goal.

I worked my way up from the bottom in the construction company I worked at, and although I found steel manufacturing interesting, I knew it wasn’t my future. I excelled in sales and marketing and decided I wanted to try and use my skills in a company I could call my own.

What made you want to get into your industry? And how did you do it?

I was sat down thinking about all my different options – I knew I wanted my own business, but I didn’t know exactly what to do. I didn’t want to stay in the construction industry, as I felt like my knowledge and passions lay elsewhere. While I love eating, drinking, and socialising, I didn’t feel that starting up a bar or restaurant was the best option.

I then thought about how much I love to travel and go to a range of different places, and got talking to people in the industry. Nadine, my business partner, who is a director here too, came on board with 15 years travel industry experience, and so I thought my experience in sales and marketing, combined with her background in travel, would be the perfect combination.

What advice would you give to a student or graduate hoping for a career in your industry?

I think it’s important to have a passion for travel. The great thing about travel is that you can start as a one-man-band working from home and then build your business up. I had a tiny office to begin with, but then moved to a larger place as my team began to grow.

You need to know what you are good at and what works, then focus on that area. With a passion and drive to succeed, you can make your career what you want it to be, own your own business, and have a job you love each and every day.

Can you describe a typical day in your role?

Every day is different for me. There are always a few projects I’m working on, and right now I’m focussing on the internal systems. My goal each day is to ensure everything is running smoothly and the teams are all OK. If there are any problems the team will come to me and I can find the best way to solve them.

Sometimes I spend a few hours responding to customers and replying to emails, but my day to day tasks are fairly ad hoc. When the company was smaller I spent more time working in sales, but now I have a team of experts, I leave it to them and just do the additional jobs here and there.

What part of your job do you enjoy the most?

I love hearing from happy customers – we have a review system in place now to see their feedback and it’s wonderful hearing about all their different trips and the things they did on their holidays. I love seeing my team develop too – it’s great to see them doing well and enjoying their job.

What is the most challenging part of your job?

The most challenging thing is probably the change in markets and the volatile nature of the travel industry. Sometimes things happen that are completely out of your control, like natural disasters, so it can be tough trying to work around these and keep the business moving forward as normal.

It can be hard knowing how to respond to changes in the market without letting it affect the business. From a marketing point of view, your sales figures could be soaring, and then, through no fault of your own, there is a natural disaster, and the sales team suffer. It can be frustrating as you then need to look for solutions.

How do you maintain a good work/life balance?

I actually struggled with this for many years, especially when first setting up the business. I worked every hour of the day, but I soon realised I was driving myself into the ground. There’s no point having a business if you can’t enjoy it. Now the business has a good structure, with team leaders who manage each department.

There are so many different roles in the company which mean I can take a step back sometimes and let my management team do their job. I will always ensure I have one day off a week, but two days would be ideal for that perfect work/life balance.

What does the future hold for eShores?

eShores is all about looking after the customer and giving them a personal service. I don’t want the business to become so big that it loses its personal touch, but I would still like to grow and develop the team. Working closely with our customers as a small team helps us to deliver such a personal service, and it’s something I always want to keep a focus on.

If you need some advice on identifying a career path, help recognising what you are good at, and what self-employment options might be available to you, come and talk to UOC Careers team. Contact us at careers@cumbria.ac.uk.

We work closely with the Enterprise team who can help you learn about self-employment and setting up a business.

 

Free Event: Social Enterprise Workshop

social enterprise event - networking

 

 

Want to have a positive social impact? Ever had an idea but not known where to start?

If the answer is yes, perhaps you should be thinking about starting your own social enterprise venture…

Unlike a business or corporation, social enterprise ventures are not profit driven; profits are usually reinvested into the organisation or community. The main goal of a social enterprise is to drive positive change; however this does not mean social enterprises are not financially successful. Social enterprises are businesses where society profits! There are many successful social enterprises in the UK and there’s more being brought to market every year.

If you have an interesting idea for a social enterprise and want to be an agent of change, we have the event for you!

On Tuesday 10th May at 2.00pm, we have a member of Manchester Metropolitan University’s Business School coming to the University of Cumbria to deliver a workshop about social entrepreneurship. The workshop will introduce students to social enterprise, motivate and inspire students to start their own ventures and will also act as a great networking platform (remember it’s all about who you know!). The event is two hours long, free to attend and will be held at the Fusehill Street campus in Carlisle.

Don’t worry if you don’t currently have any enterprising ideas, if you are interested in social enterprise you should still pop along to the Social Enterprise workshop. You never know, you may leave the event with an idea that could change your life; or more importantly – the lives of others.

We hope you can make it! Let’s help make the world a better place and drive positive change!

If you are interested in attending this event please book tickets through the following link; http://store.cumbria.ac.uk/browse/extra_info.asp?compid=1&modid=1&catid=59&prodid=513

For more information please contact Ben Parker via email at ben.parker@cumbria.ac.uk

Friday Featured Vacancies – IT Manager / Communications & Marketing Intern

cumbria community foundationCommunications & Marketing Intern

Cumbria Community Foundation is looking for a dynamic and motivated person to help with their communications and marketing needs. The full-time role will be for 12 months based at their office in Dovenby.

The position provides an opportunity to further develop experience in marketing, communications, research and events management as well as gaining experience of social policy, grant making and community philanthropy.

The aim of the role is to provide support to staff members across a range of activities and functions. The position will be packaged as support to a range of projects to ensure effective management of the intern’s time.

The Community Foundation exists to improve the quality of the community life in Cumbria by making grants to voluntary organisations and individuals and managing grant making funds on behalf of individuals, companies and government organisations.

Established in September 1999 the Foundation has given out almost £30 million in grants to more than 4,000 groups and 4,000 individuals.

The Foundation has a strong donor base and is held in high regard by key stakeholders.  As an organisation committed to the local community and a track record of delivery they are looking for a key member of the team to contribute to the exciting development of the organisation.

Salary £14,000 – £16,000 per annum

For further information including the job description and application form, visit their website http://www.cumbriafoundation.org/

Closing date 9.00am Monday 16th May 2016

Interview date 24th May

 

 

logoIT Manager

Carlisle Brass is looking for an IT Manager. This role offers the opportunity to travel, locations include Carlisle, Blackburn, Kirkham and Dubai.

To apply send a CV and covering letter to cgraham@carlislebrass.com.

Find out more about Carlisle Brass on their website – http://www.carlislebrass.com

Closing date for applications is 10 May 2016.

 

JOB DESCRIPTION

Title:                     IT Manager                        

Reports to:         Head of Finance

Dotted line to:  CBG MD / Divisional FD

Location:            Carlisle

Sites:                     Carlisle, Blackburn, Kirkham, Dubai

Salary:                  £40-45k (37.5 hour week with out of hours and weekend work required occasionally to meet business continuity needs)

Benefits:             3% pension contribution, DIS 2 x’s salary, 23 days holiday                               

 

Background

The role arises as a result of the need to strengthen the IT function within the business, in the light of increased growth and technology dependence as well as the increased complexity arising from a proposed ERP replacement in 2017.

The hardware infrastructure for the current systems is largely based at Carlisle, with remote servers at Blackburn and Kirkham.

The parent Group’s IT infrastructure will also continue to evolve towards consolidation and standardisation of solutions for its other UK businesses based in Daventry, and this role holder should therefore expect to collaborate with other parts of the Arran Isle group in achieving  realistic synergies. It is likely that this would comprise further virtualisation of storage and servers, as well as a roll out of virtual desktop technology

 

Job Purpose      

Deliver an infrastructure which continues to support the growth of the organisation and become knowledgeable about all its aspects to ensure continuous support for the operational hours of the business.

Provide day to day management and leadership of support staff making sure that appropriate skills are in place and effectively deployed in order to meet the function’s responsibilities to its users at all sites.

There will also be scope to provide forward looking guidance and strategy on where the Group can deliver more through IT, as well as responding to and developing ideas arising in the business units.

 

ERP replacement

Carlisle Brass currently operates a range of software applications to control the business, largely based around a bespoke database (Corserine), and developed in .NET from an original Phoenix database. Much of this development has been undertaken in house by the current IT manager. Corserine has in turn has been integrated with Sage 200 to provide the financial reporting and analysis. It is intended that the IT Manager will remain within the business focussed mainly on support of the legacy systems and immediate development requirements of these.

Carlisle Brass is currently planning to replace its existing legacy  systems with a fully integrated ERP solution in 2017. It is highly likely this will be based around a MS Dynamics Navision solution already developed for other businesses in the Arran Isle group, and being implemented during  2016.

The successful candidate will play a key role in supporting this project from the early stages through to post completion support.

The business does not currently have Navision experience available, but this will be supported by other sites and experienced third party implementers.

 

Key responsibilities and Standards of Performance

  1. Helpdesk resources and performance including reporting and improvement programmes
  2. Allocation of support resources and software resilience as agreed with business units including up time
  3. Coordination with external support providers which includes managing their performance and negotiation of contracts to support the operational requirements of the business
  4. Developing business specific Service Level Agreements (SLA) for each business unit and subsequently ensuring that IT service meets or exceed agreed targets
  5. Contribute to the development of the IT strategy encompassing hardware, software, security, resources and other aspects that support the achievement of the business plans of each business location
  6. Project planning and management of infrastructure maintenance and development projects including engagement and management of 3rd party contractors and service providers as and when required
  7. Creation of Disaster Recovery plans covering all aspects of IT resources and service for each business including periodic testing and subsequent updating. This includes from minor incidents such as theft of mobile phones to larger scale issues such as downtime on main systems
  8. Managing the hardware estate for the business units including:
    1. Physical servers, switches, firewalls and other associated hardware at Carlisle and other UK locations
    2. Local PC’s, photocopiers
    3. Telecoms: fixed line, broadband, mobile phones & devices, wifi, scanners
    4. Video conferencing assets
  1. Development and roll out of IT policies across all locations, periodic maintenance and enforcement
  2. Overall management of website hosting for all business units including the development and monitoring of service level performance from 3rd party resource providers
  3. Management of all aspects of IT security for all locations including PCI compliance, hardware and software integrity and resilience
  4. Contribute to wider company projects that require IT input such as new process planning, new functional specific software such as demand planning or business reporting
  5. Form part of the wider Group’s IT resource by working collaboratively with other IT professionals in the business and contributing to the IT Board
  6. Keep up to date with new software and technologies that can make our business better and build competencies within the IT team

 

Other Relationships

Coordinate with Divisional Finance based in Daventry, UK.

Liaise with other IT professionals around the Group

IT of customer/supplier functions around the UK

 

IT / Business systems

Sage 200 accounting software used for financial reporting

Interfaced with internally developed Corserine / Phoenix operating systems

Local IT hardware infrastructure includes virtualised servers and remote servers at business locations in Kirkham and Blackburn.

 

Background, education and experience 

Extensive 1st/2nd and 3rd Line support for a variety of infrastructure & application environments (pre-dominantly MS focused)

Extensive Design and deployment of Windows/PC based hardware

Management of an IT function within a larger multi-site SME or

Management of teams within an outsourced IT services environment

 

Qualifications

Good general education with at least strong A level or equivalent education.  Degree level education likely.  Appropriate technical certifications to demonstrate technical areas of expertise.

 

Technical Experience

  • LAN/WAN Network
  • MS Server platforms
  • Full and Thin client architecture including Citrix
  • Hardware performance monitoring and improvement
  • SQL
  • Business Continuity, backup & recovery
  • VMware
  • Antivirus, Anti-spam & Firewall management
  • PCI compliance
  • Website/Ecommerce/EDI
  • SQL
  • Programming, e.g. Linux, .NET
  • Video conferencing (Lifesize)
  • Support ERP and Business Intelligence tools

The template for the future ERP system is  based around MS Dynamics NAV 16 (Navision) with extensive use of  Phocas (BI) and Jet Reports (BI)for much of the reporting requirements. Experience in any of these would be advantageous

 

Organisation Structure

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